Privacy Policy

1. Introduction

Welcome to Dropstone, developed by Blankline ("we," "us," "our," or "Company"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our Dropstone AI Development Platform software application and related services (collectively, the "Service").

By using our Service, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, username, and password when you create an account
• Profile Information: Optional profile details, preferences, and settings
• Communication Data: Messages, feedback, and support requests you send to us
• Payment Information: Billing details for premium subscriptions (processed securely through third-party payment processors)

2.2 Information Collected Automatically

• Usage Data: How you interact with the application, features used, time spent, and performance metrics
• Device Information: Operating system, device type, unique device identifiers, and technical specifications
• Log Data: IP address, browser type, access times, pages viewed, and referring URLs
• Analytics Data: Application performance, crash reports, and usage patterns

2.3 Code and Project Data

• Local Processing: Code and files are primarily processed locally on your device
• Cloud Synchronization: Optional cloud sync for project data and settings (with your explicit consent)
• AI Model Interactions: Prompts and code snippets sent to AI models for processing (anonymized when possible)
• Memory System Data: Learning patterns and preferences to improve AI performance over time

3. How We Use Your Information

• Service Provision: To operate, maintain, and improve the Dropstone platform
• Personalization: To customize your experience and provide personalized AI assistance
• Communication: To send important updates, security alerts, and customer support
• Analytics: To understand usage patterns and improve our software
• Security: To detect, prevent, and address technical issues and fraudulent activities
• Legal Compliance: To comply with applicable laws and regulations
• Research & Development: To enhance AI capabilities and develop new features

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who assist in operating our service (e.g., cloud hosting, payment processing)
• AI Model Providers: Anonymized code snippets may be sent to AI model providers (OpenAI, Anthropic, etc.) for processing
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

5. Data Security

• Encryption: All data transmission is encrypted using industry-standard TLS protocols
• Local Storage: Sensitive data is encrypted when stored locally on your device
• Access Controls: Strict access controls and authentication measures
• Regular Audits: Regular security assessments and vulnerability testing
• Data Minimization: We collect only the data necessary to provide our services
• Secure Infrastructure: Enterprise-grade security protocols and audit trails

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained while your account is active and for 30 days after account deletion
• Usage Analytics: Aggregated data may be retained for up to 2 years for service improvement
• Legal Obligations: Some data may be retained longer to comply with legal requirements
• Local Data: You control local data retention through application settings

7. Your Privacy Rights

7.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your personal information

7.2 California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information.

7.3 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with a supervisory authority.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for the application to function properly
• Analytics Cookies: Help us understand how you use our application
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser or application preferences.

9. Children's Privacy

Dropstone is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: