System status

All systems operational

All Dropstone services are running normally. This page is updated when incidents occur.

Operational

Uptime — last 38 days

99.8%

Jan 1Today

Services

Inference Engineus-east-1
Operational
Inference Engineeu-west-2
Operational
Mesh RouterGlobal
Operational
Auth & SSOGlobal
Operational
Agent OrchestrationGlobal
Operational
File SyncGlobal
Operational
Web DashboardGlobal
Operational
APIGlobal
Operational

Incident history — January 2026 to present

February 7, 2026

v3.0.5 released — Share Chat, Team Memory, and collaborative workspaces

Release

10:00 IST

February 5, 2026

Collaborative session desync affecting multi-user workspaces

Resolved

Users in shared sessions experienced state drift when reconnecting after network interruptions. Root cause: missing sequence reconciliation during WebSocket reconnect. Fixed with dynamic retrieval context in v3.0.5.

03:22 IST

February 2, 2026

Team brain sync failure across collaborative participants

Resolved

Shared context between collaborators became inconsistent after extended sessions. Root cause: memory merge conflict in the Team Memory subsystem. Resolved with a new conflict resolution strategy shipped in v3.0.5.

19:45 IST

January 28, 2026

Inference cluster latency spike (US-East)

Resolved

p99 latency exceeded 800ms for ~25 minutes due to a sudden traffic surge. Auto-scaling responded within 4 minutes. Additional capacity pre-provisioned to prevent recurrence.

14:10 IST

January 21, 2026

Share Chat links failing across some environments

Resolved

Deep links from web to desktop app were not resolving on certain macOS configurations. Root cause: protocol handler registration issue in the installer. Full fix shipped in v3.0.5.

08:30 IST

January 14, 2026

Auth service intermittent 503 errors

Resolved

Authentication requests returned 503 for ~12 minutes during a database connection pool exhaustion event. Resolved by increasing pool limits and adding circuit breaker logic.

22:15 IST

January 6, 2026

v3.0.4 released — D3 Engine token fix, UI patches, security updates

Release

14:32 IST

D3 Engine token mechanism producing invalid session tokens

Resolved

Tokens generated by the D3 Engine were intermittently failing validation, causing session drops mid-conversation. Root cause: a race condition in the token refresh pipeline. Patched in v3.0.4.

11:00 IST

January 4, 2026

v3.0.3 released — Horizon Mode stability, agent drag-and-drop fix

Release

09:15 IST

Horizon Mode agents entering infinite retry loops

Resolved

Background agents in Horizon Mode would occasionally enter retry loops when encountering ambiguous task boundaries. Fixed by adding a maximum retry counter and graceful fallback in v3.0.3.

06:40 IST

January 1, 2026

v3.0.2 released — Memory fix, context retention, performance optimizations

Release

11:00 IST

Long-term memory module causing persistent context corruption

Resolved

The learning memory module was writing corrupted embeddings under high concurrency, leading to degraded context recall. Root cause identified and patched in v3.0.2.

02:30 IST